在线教育平台Udemy被竞争对手Coursera收购,其联合创始人撰文吐露被边缘化的苦涩。这远不止是一桩商业并购的幕后故事,它是一面棱镜,折射出风险资本、职业经理人与创始人之间复杂的权力博弈,以及“增长至上”的资本逻辑如何系统性侵蚀产品创新的原始驱动力。

核心观点:Udemy创始人对其公司被Coursera并购的愤懑控诉,并非个例,而是揭示了硅谷创新叙事中一个永恒的裂痕:在资本效率与规模化逻辑的碾压下,创始人愿景、产品灵魂与长期创新潜力,往往成为最先被牺牲的代价,而这可能正是许多科技巨头陷入创新停滞的深层病因。

Gagan Biyani,在线教育平台Udemy的联合创始人,在公司被老对手Coursera收购后,发表了一篇充满复杂情绪的长文。文中既有对Udemy成就的感激,更有对“本可能如何”的深深遗憾,以及对投资人及后续管理层“忽视创始人”的尖锐批评。这并非简单的酸葡萄心理,而是一份来自科技创业核心地带的珍贵病理切片,它让我们得以审视,在光鲜的独角兽成长故事背后,创始人、资本与公司命运之间那场持续而隐秘的拔河。

Biyani的叙事主线清晰而经典:早期创新与快速增长(“我们发明了这个东西”)→ 引入风险资本 → 创始人股权被稀释,失去控制权(B轮后创始人持股低于30%)→ 投资人引入职业经理人CEO → 公司进入职业化管理阶段,继续规模扩张(开拓B2B业务,成功IPO)→ 但产品创新陷入长期停滞(“15年没有重大产品创新”)→ 增长见顶,被更具“资本市场魅力”但原本产品“差得多”的竞争对手赶上并最终并购。在这个剧本里,创始人从缔造者、灵魂人物,逐渐沦为旁观者,甚至在公司IPO时都未获邀请,象征意义十足地完成了从“核心”到“边缘”的放逐。

这个故事之所以具有普遍性,是因为它精准地命中了现代科技创业的一套标准模板与内在矛盾。这套模板由风险投资驱动,其核心逻辑是:投入资本,加速增长,扩大规模,在尽可能短的时间内实现市场份额领先或上市,为投资人带来高额回报。为了达成这一目标,当创始人被视为“不够成熟”、“难以控制”或“不擅长规模化运营”时,用经验丰富的职业经理人替换创始人CEO,便成为资本眼中理性和“专业”的选择。在Udemy的案例中,这种替换在初期看似是“神来之笔”,公司规模持续扩大,成功上市。资本逻辑取得了阶段性胜利。

然而,Biyani的控诉指向了这种替换所付出的隐性代价:产品创新灵魂的流失。他认为,投资人们想要的是一个“可以控制的、穿着西装的CEO”,而不是一个“敢于冒险、有远见但有点麻烦的”创始人。职业经理人的首要任务是执行董事会认可的扩张战略(在Udemy是大力推广B2B),管理现有业务,达成财务指标,规避不可控的风险。他们的激励结构往往与短期至中期的财务表现紧密挂钩,而非五年、十年后的产品愿景或市场颠覆。因此,“没有重大产品创新”成为必然。公司变成了一个极其高效的“销售机器”,将最初的产品创意(视频课程平台)卖到每一个可能的角落,但却停止了对其核心价值的根本性迭代与重新想象。

这正是硅谷叙事中一个深刻的分裂。一方面,硅谷崇拜创始人,将乔布斯、马斯克等“有远见、麻烦不断”的创始人奉为神话,认为他们那种近乎偏执的产品直觉和改变世界的激情,是突破性创新的源泉。另一方面,硅谷的资本机器又在系统性地规训和替换那些不符合“规模化、可管理”标准的创始人,用流程、KPI和职业经理人的谨慎,来替代创始人的野性与直觉。Udemy的故事是后者压倒前者的典型案例。讽刺的是,最终在资本市场赢得更高估值倍数、并完成“蛇吞象”式并购的Coursera,恰恰是由其联合创始人(Andrew Ng和Daphne Koller)长期掌舵,并持续进行产品创新的公司(如推出在线学位、企业课程等)。这似乎印证了Biyani的潜台词:长期来看,保护创始人的愿景和创新能力,可能才是公司维持真正竞争力和资本市场吸引力的关键。

当然,将一切归咎于“邪恶的资本”和“平庸的职业经理人”是过于简单的。创始人自身也可能存在问题。Biyani也坦承早期创始人之间存在内斗。并非所有创始人都具备将愿景转化为可持续大规模业务的能力,有时引入专业管理是拯救公司的必要之举。资本追求回报也天经地义,没有风险资本的注入,许多创新可能根本无法走出车库。问题的核心在于平衡的丧失。当资本的权力过于绝对,其追求短期效率与确定性的逻辑,就会系统性挤压那些需要时间、容忍失败、看似“不理性”的长期探索性创新。这种挤压是静默的,在财务报表增长时无人察觉,直到增长引擎熄火,人们才愕然发现,公司的“创新肌肉”已经萎缩。

Udemy的结局——被并购,合并后实体市值仍不理想——正是这种失衡的后果。它成为了一个“类别领导者”,但却“领导这个类别走向了平庸”。它捕获了企业学习与发展(L&D)预算的很大份额,但未能让L&D部门在企业内部变得更重要、更有价值,反而随着L&D整体预算的萎缩而一同停滞。Biyani尖锐地指出:“这是Udemy的错,而它甚至没有意识到。” 这里触及了一个更深的层面:伟大的产品创新不仅仅是改进功能,更是重新定义价值,开拓新的市场空间,甚至提升其客户在企业内部的话语权。而专注于销售既有产品的职业化管理,很难承担这样的使命。

Udemy的案例给我们的启示超越了教育科技领域。它关乎所有技术驱动型公司的治理哲学。在AI浪潮席卷一切的今天,无数初创公司正在经历类似的资本催熟与规模化考验。投资人们是否从Udemy这样的故事中学到了教训?他们是否会更加珍视并支持那些有远见但“麻烦”的创始人,给予他们更多的时间和空间去进行高风险、颠覆性的探索,而不是急于将其标准化、经理人化?这不仅仅是情怀问题,更是关乎长期投资回报的理性问题。

最终,一家科技公司的生命力,根植于其持续创新和重新定义未来的能力。这种能力往往与创始人的初心、激情和承担非共识风险的勇气紧密相连。资本和职业管理可以放大这种能力,也可以扼杀它。Udemy卖身案的故事,是一个关于后者如何发生的生动注脚。它提醒我们,在衡量一家科技公司的价值时,除了收入、用户数和估值,或许我们还应该问一个问题:它的“创始人精神”——那种不安于现状、执着于产品、敢于挑战常规的灵魂——是否还在跳动,还是早已在会议室和电子表格中悄然沉寂。

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RT by @levelsio: People have asked me how I feel about Udemy’s sale to Coursera. Honestly, I’m kinda pissed about it.

I want to be clear - I’m grateful for the opportunity to start and benefit from Udemy’s success. It changed my life.

But there’s another side to Udemy. A story of what could have been.

After our Series B, founders owned less than 30% of the company. Our investors took over and installed their own CEO to run it. We all liked this new CEO and honestly, for years it looked like a brilliant move. The company kept growing and growing. They launched B2B and built a $500M ARR business. Eventually, the company IPO’ed for $3B.

Yet all along there were clear cracks under the surface. Over Udemy’s history, there have been 7 CEO’s. The board replaced the second CEO with dud after dud. I’d often try to meet with the board or the new CEO, and was completely ignored. Eren had influence as Chairman of the Board but Oktay and I were so ignored they didn’t even invite us to the IPO. LOL WTF. There are like 50+ people invited to these things and nobody thought: “oh maybe we should invite the people who fucking invented the thing we’re all celebrating.” It shows how little respect they had for founders and for product innovation as a discipline.

I think they wanted a CEO they could control, a buttoned-up suit instead of a brash founder/CEO that is risk-taking, visionary, but a bit of a pain. For awhile, it looked like it didn’t even matter who was CEO - the company was run by the incredibly talented team that reported to them anyways.

Well, it worked until it didn’t.

The company made no major product innovations for 15 years. Instead, they took the original idea (video-based courses) and sold it in every place imaginable. It got us to $800M run-rate. That’s no joke; that takes serious execution and a great team that hustled hard to win the market.

But eventually the consumer business stopped growing. The B2B business has now flattened out as well. Meanwhile, Coursera was catching up.

Original Coursera was a far worse product than Udemy, but it got a ton of press. Learning ivory tower bullshit from academics doesn’t get you a real education, but it does create prestige. They raised from better investors on better terms, and had better leadership.

Udemy to this day has more revenue than Coursera, but Coursera won the court of investor opinion. They got higher multiples from both private and public markets.

Coursera innovated heavily. They added corporate courses to their university catalog, built fully-online degree programs, and offered a B2B competitor that kept Udemy on its toes. Still, the Udemy B2B business (and team) out-performed and so the two companies were deadlocked. Coursera was better at B2C, Udemy at B2B.

A merger was inevitable.

But WHY IN GODS NAME did we sell to Coursera instead of the other way around? Why are the combined companies under $3B in market cap?

Three reasons:

First, edtech didn’t live up to its promise. While these two companies had solid revenue and cash positions, their growth slowed, and public markets balked. This meant compressed multiples and significantly lower valuations.

Second, the companies stopped innovating. They are selling a product to businesses that their customers don’t love. They were category leaders, but they lead the category into mediocrity. They captured a significant share of learning and development (L&D) spending, but L&D as a whole actually lost budget within their organizations. That’s Udemy’s fault, and it doesn’t even realize it.

That brings me to my final point: I personally believe Udemy traded upside opportunity for downside risk. Us founders were unproven and young. We made lots of mistakes, including fighting amongst ourselves. A good investor would have supported us through it because they believe founders drive the highest long-term returns. Instead, they brought in outside CEOs to replace us. I sometimes wonder if they recognize this error; everyone makes mistakes and maybe they learned from it.

Either way - the consequences are real. By ignoring the founders, Udemy failed to innovate, which led to slowing growth which led to mediocre public market results. Furthermore, they don’t have a good evangelist and public markets don’t like a headless horse.

I sold my Udemy stock awhile ago. I think the merger was critical for both companies’ survival. Now, though, the new combined entity needs to innovate again.

On B2B, Coursera needs to help L&D become the heroes of the AI era so the entire market starts growing again. On B2C, they need to build the most educational AI product on the planet. (I’d focus on the former, since the latter is a lot harder and riskier).

Coursera can still achieve our original vision and likely build a $10B+ company in the meantime. Even though I’ve got no stake in its future, I’m mission-driven and I REALLY hope they figure it out.

The current education system sucks and the world deserves something better. - https://nitter.net/gaganbiyani/status/2044092914582822936#m

Something I've been thinking about - I am bullish on people (empowered by AI) increasing the visibility, legibility and accountability of their governments.

Historically, it is the governments that act to make society legible (e.g. "Seeing like a state" is the common reference), but with AI, society can dramatically improve its ability to do this in reverse. Government accountability has not been constrained by access (the various branches of government publish an enormous amount of data), it has been constrained by intelligence - the ability to process a lot of raw data, combine it with domain expertise and derive insights. As an example, the 4000-page omnibus bill is "transparent" in principle and in a legal sense, but certainly not in a practical sense for most people. There's a lot more like it: laws, spending bills, federal budgets, freedom of information act responses, lobbying disclosures... Only a few highly trained professionals (investigative journalists) could historically process this information. This bottleneck might dissolve - not only are the professionals further empowered, but a lot more people can participate.

Some examples to be precise: Detailed accounting of spending and budgets, diff tracking of legislation, individual voting trends w.r.t. stated positions or speeches, lobbying and influence (e.g. graph of lobbyist -> firm -> client -> legislator -> committee -> vote -> regulation), procurement and contracting, regulatory capture warning lights, judicial and legal patterns, campaign finance... Local governments might be even more interesting because the governed population is smaller so there is less national coverage: city council meetings, decisions around zoning, policing, schools, utilities...

Certainly, the same tools can easily cut the other way and it's worth being very mindful of that, but I lean optimistic overall that added participation, transparency and accountability will improve democratic, free societies.

(the quoted tweet is half-ish related, but inspired me to post some recent thoughts) - https://nitter.net/karpathy/status/2040549459193704852#m

"Murc's Law" is missing the point. Criticism of Democrats is the fastest way to remove Trump. - https://www.reddit.com/r/complaints/comments/1slmy6k/murcs_law_is_missing_the_point_criticism_of/